Research operations
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Our research operations (ReOps) team provides the tools and processes needed to support researchers in delivering and scaling their impact across our organisation.
Research operations specialists aren’t common in the sector, and we know they make a world of difference to what we deliver. The ReOps team focus on the people, mechanisms, and strategies that set user research in motion. Their work at NEC Digital Studio matures our practice in the following areas:
Ethical standards. ReOps provide structure, guidance, and support to achieve the highest ethical standards, for the protection of both participants and our researchers.
Data compliance. The team also provide guidance and support about data management, ensuring we’re compliant with data regulations and protect participants data.
Participant management. ReOps are specialists in identifying, locating and inviting people who can best represent the ‘user’ in the topic we’re researching, and doing this in an inclusive way.
Tools and logistics. The team ensure we have the right tools in place to conduct research activities whilst managing logistics, to promote team efficiency.
