Monitoring

We need to know how our applications are performing at all times. Even at a microsecond level, we track how our platforms are responding. The DevOps team look for bottlenecks, where the system is trying to do too much at once, so we can proactively fix them. If we spot an increase in users, we can spin up a new server to take the load before anyone would notice an impact on the application.

The application support and devops teams are constantly monitoring, checking alerts and then taking early action to fix potential issues. We’re focused on delivering full availability, so our users never have to log a call.

For more information on how we support live products, check out the live section of project delivery.